Privacy Statement

BrightContact (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This privacy statement explains how we collect, use, store, and protect your data when you visit our website (brightcontact.eu) or use our services.

1. Who are we?

BrightContact is located at Atoomweg 50, 3542 AB Utrecht, and is registered with the Chamber of Commerce under number 50882570. For questions about this privacy statement, you can contact us via:

2. What data do we collect?

We may collect the following personal data:

  • Contact details: such as name, email address, and phone number.
  • Technical data: such as IP address, browser type, and visited pages.
  • Content data: information you provide through contact forms or other interactions on our website.

3. How do we collect your data?

We collect your data in the following ways:

  • When you fill out our contact form.
  • When you send us an email or call us.
  • Through cookies and similar technologies (see also our cookie policy).

4. Why do we process your data?

We use your data only for the following purposes:

  • To respond to your questions or requests.
  • To improve our website and services.
  • To comply with legal obligations.

5. With whom do we share your data?

Your data will not be sold to third parties. We only share your data with trusted partners and service providers who support us in our services, such as hosting providers. In such cases, we ensure the safety of your data through data processing agreements.

6. How long do we keep your data?

We do not keep your data longer than necessary for the purposes mentioned above or as legally required. Specifically, this means:

  • Contact details: up to 1 year after the last contact.
  • Technical data: in accordance with the retention periods in our cookie policy.

7. Your rights

You have the following rights regarding your personal data:

  • Access: You can request what data we have about you.
  • Correction: You can have incorrect or incomplete data corrected.
  • Deletion: You can ask us to delete your data (where legally allowed).
  • Restriction: You can request us to restrict the processing of your data.
  • Portability: You can ask us to transfer your data to another party.
  • Objection: You can object to the processing of your data.

To exercise these rights, please contact us at info@brightcontact.eu. We will respond to your request within 4 weeks.

8. How do we secure your data?

We take appropriate technical and organizational measures to protect your personal data against loss, theft, or unauthorized access. This includes:

  • Encrypted connections (SSL/TLS).
  • Access restrictions to our systems.
  • Regular audits of our security measures.

9. Cookies

Our website uses cookies to improve your user experience and collect anonymized statistics. For more information, please refer to our cookie policy.

10. Google Analytics

We use Google Analytics to gain insights into how visitors use our website. Google Analytics collects data such as your IP address, visited pages, duration of visit, and technical information about your browser and device. This data is anonymized and used solely to improve our website.

Google Analytics places cookies to collect this data. For more information about how Google uses your data, you can refer to Google’s privacy policy at https://policies.google.com/privacy.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

11. Changes to this privacy statement

We may update this privacy statement from time to time. The most recent version will always be available on brightcontact.eu. We recommend checking this statement regularly.

12. Complaints?

If you have a complaint about how we process your data, you can contact us at info@brightcontact.eu. You also have the right to file a complaint with the Dutch Data Protection Authority via https://autoriteitpersoonsgegevens.nl/.

Last updated: December 13, 2024.

Who we work for