Lightico is a real-time digital collaboration platform that enables contact center agents to accelerate sales transactions and service requests.With Lightico, agents can have customers complete forms, digitally sign documents, collect documents/ID, share images and videos, and process payments via a secure SMS enabled collaboration session. Lightico brings key digital tools into any Omni-channel touch point, so that businesses can better serve its customers and earn more revenue immediately, completely, securely, and in compliance.